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Whether you need guidance choosing a projector, speaker system, or seating setup, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, please contact us.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in their original packaging and condition. Please email us or call to start the return process and receive a return authorization.
Can I exchange a product for a different model?
Yes, exchanges are available for items of equal or greater value. Contact our team with your order number and the model you would like instead, and we will walk you through the steps.
How do I choose the right projector for my room?
Room size, ambient light, and throw distance are the main factors. Our team can help you match the right projector to your space if you share your room dimensions and setup preferences with us.
Are your surround sound systems compatible with most media devices?
Our surround sound systems support a wide range of connectivity options including HDMI ARC, optical, and Bluetooth. If you have a specific device in mind, feel free to ask and we will confirm compatibility for you.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Home Theater Expertise
Owned and operated by Smart Cinema HQ, our team specializes in projectors, surround sound, and theater seating.
Easy Returns
Backed by our straightforward return process so you can shop for your home cinema with confidence.
